2030 Broadway
Kansas City, Missouri 64108
816-421-6450
816-421-1132 (fax)
866-505-4460 (toll free)

Browse through some of the most
frequent questions we receive
(also see the history of silver and tips for silver care)

 

  1. Is my piece worth replating?  Normally, the cost of replating is considerably less than the cost of a  new guality  piece.  To many people, the most important reason to have an item replated is the sentimental value of the piece.

  2. Replated silver is never like new.  Wear marks, deep pitting, and knife cuts may still show.  Our craftsman use their years of experience to determine what flaws can be removed from the base metal without causing damage to the piece. 

  3. Engraving- Hand engraving that is deep and easy to read, will be very readable after replating.  Machine engraving will usually be removed after plating.

  4. Finish- All replating will be a bright finish unless a brush or butler finish is requested.  After several cleanings, the beautiful hand rubbed patina will begin to appear for which there is no substitute.  Oxidizing (black shading in the pattern) can be applied to speed up the patina.

  5. Lacquer- We do not recommend lacquering of silver except lamps and chandeliers.  Due to the extreme surface smoothness, the coating does not adhere well and is easily scratched.

  6. Soldering- If parts are to be soldered, and the item is not completely replated, the soldered area may show  the base metal.  The same can be expected when dents are removed from an item.

  7. Sterling- Thin weighted sterling candlesticks etc., are the most difficult pieces to repair.  They can be greatly improved, but will still show  where the damage was repaired.

  8. Glass- Glass, crystal, china, enameled, or jeweled pieces are accepted only at the customer’s risk.

  9. Delivery- All work is done by hand, therefore, an exact time of completion is very difficult to predict.  We make every effort to have the work ready for a special occasion, however we may disappoint you.

  10. Spotting- Sometimes after plating pieces have white spots on them.  These are caused by moisture in the pores of the base metal.  These spots can be removed with silver polish and will stop on their own if left in the open air for a while.


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